Logistics Exception Center
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What it does
When a shipment gets stuck, the information about it is scattered: the carrier knows the exception, the mailbox may already have flagged it, and the help desk may already have a ticket. Nobody has the whole picture, so exceptions get either missed or worked twice. This robot pulls the carrier's exception list, then joins it against the mailbox and the help desk on the tracking number, so each stuck shipment shows whether it was mailed, whether a ticket exists, and whether anyone has actually picked it up.
Reconciling the same records across systems that do not share an ID is quintessential RPA - and here it turns three partial views into one worklist where nothing falls through the crack between teams.
Related use cases
See allBulk Shipment Tracking Sweep
Check ~200 shipment tracking numbers at once with 8 parallel workers pulling from a shared queue. Write a full status file plus an exceptions-only file for the customs holds, delays and failed deliveries.
Monday Morning Briefing
One robot, five systems, the whole week's work on a page. Sign in to the CRM, mailbox, ERP, carrier and help desk in turn, read the one number that matters from each, and write a single briefing with a grand total.
Bank Reconciliation
Reconcile the payments finance could not tie out: read the ERP's exceptions, then check each one against the real bank statement and label every discrepancy - missing payment, transposed amount, double payment or unapplied cash.