Zendesk integration
The Zendesk package (Robomotion.Zendesk, v1.0.2) adds 14 nodes to Robomotion flows, including Create Ticket, Get Ticket and Update Ticket.
It runs on Windows, macOS and Linux robots. For AI agents, 14 of its nodes work as tools.
What the Zendesk package does
Manage Zendesk Support tickets, users, and organizations
Zendesk Support integration for managing tickets, users, and organizations. Provides nodes to create, get, update, delete, list, and search tickets; add comments to tickets; create, get, list, and search users; and list organizations. Authenticates via Zendesk subdomain, agent email, and API token, either through a shared Connect session or per-node credentials.
Zendesk nodes (14)
These are the node IDs an agentic flow or an RPA bot uses, exactly as they appear in the Flow Designer and in flow code. An agent tool node can also be called by an AI agent on its own.
| Node | Node ID | Type |
|---|---|---|
| Connect | Robomotion.Zendesk.Connect | Agent tool |
| Disconnect | Robomotion.Zendesk.Disconnect | Agent tool |
| Create Ticket | Robomotion.Zendesk.Tickets.Create | Agent tool |
| Get Ticket | Robomotion.Zendesk.Tickets.Get | Agent tool |
| Update Ticket | Robomotion.Zendesk.Tickets.Update | Agent tool |
| Delete Ticket | Robomotion.Zendesk.Tickets.Delete | Agent tool |
| List Tickets | Robomotion.Zendesk.Tickets.List | Agent tool |
| Search Tickets | Robomotion.Zendesk.Tickets.Search | Agent tool |
| Add Ticket Comment | Robomotion.Zendesk.Tickets.AddComment | Agent tool |
| Create User | Robomotion.Zendesk.Users.Create | Agent tool |
| Get User | Robomotion.Zendesk.Users.Get | Agent tool |
| List Users | Robomotion.Zendesk.Users.List | Agent tool |
| Search Users | Robomotion.Zendesk.Users.Search | Agent tool |
| List Organizations | Robomotion.Zendesk.Organizations.List | Agent tool |
Platforms
The Zendesk package runs on Windows, macOS and Linux robots. Any Robomotion robot on these operating systems can run a flow that uses it.
How to install the Zendesk package
- Open Packages in the Robomotion Flow Designer.
- Search for Zendesk or
Robomotion.Zendesk, then click Install on its card. - The Zendesk nodes appear in the node palette for everyone in the workspace, because installation is per workspace.
From a terminal, the Robomotion CLI installs the same package:
robomotion install Robomotion.ZendeskRelated integrations
Packages that share a category or keywords with Zendesk. It is filed under Support and CRM.
ZammadConnect to Zammad helpdesk and manage tickets, articles, users, organizations, and tags
ApolloConnect to Apollo.io to search, enrich, and manage contacts, accounts, organizations, and deals
GoHighLevelConnect to GoHighLevel CRM to manage contacts, opportunities, and tasks
HubSpotConnect to HubSpot CRM and manage contacts, companies, deals, and tickets
OdooConnect to Odoo ERP and manage contacts, sales orders, invoices, products, leads, and any model via XML-RPC
SalesforceConnect to Salesforce CRM to create, read, update, delete records, run SOQL queries and SOSL searches across any sObject (Account, Contact, Lead, Opportunity, Case, custom objects, etc.)
Package data from the Robomotion package index, synced October 31, 2026.