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RPA for Customer Service: What You Can Do
Create decision trees
Customer service bots can handle the majority of the work with decision trees. RPA robots can understand what your customers say and respond to them with the right answers.
Reduce call times
Robomotion RPA can help your service agents by identifying your customers, auto-filling forms, and updating their information accordingly, while your agents are all-ears with your customers.
Reach your customers from every channel
You can set up Chatbots that you can be integrated with WhatsApp, Facebook Messenger, Telegram, and Slack to automatically reply your customers, so your agents can solve what really matters.
Keep your customers up-to-date
Robomotion can track all of the business processes from different systems and databases for you, notify your customers, and even respond to their messages automatically.
All you need to get started working on an RPA platform
Everything you need to build powerful RPA automations.
Contact us to talk about a custom cloud or an on-prem setup
Robomotion allowed us to automate the complexity of setting up the document signing process, so we can focus on building the business.
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