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RPA for Customer Service: What You Can Do
Create decision trees
Customer service bots can handle the majority of the work with decision trees. Robomotion can understand what your customers say and respond to them with the right answers.
Reduce call times
Robomotion can help your agents by identifying your customers, auto-filling forms, and updating their information automatically, while your agents are all-ears with your customers.
Reach your customers from every channel
You can set up Chatbots that you can integrate on WhatsApp, Facebook Messenger, Telegram, and Slack to automatically answer your customers, so your agents can solve what really matters.
Keep your customers up-to-date
Robomotion can track all of the order processes from different systems and databases for you, notify your customers, and even respond to their messages automatically.
All you need to get started working on an RPA platform
Everything you need to build powerful RPA automations.
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Robomotion’s allowed us to automate the complexity of setting up documentation signing process, so we can focus on building the business.
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